The EFQBL (as a partner in the Mental ESCAPE Project) created a document to supply the development of the planned ESCAPE rooms. The focus was on “Ethical Management”. This term is well-known in business but new in the concept of escape rooms.
The problem of the planned escape rooms may be that people will get triggered by some event during their visit and run into a “problematic situation”. This may be a panic attack as well as other psychological problems.
Our approach was to create and develop the awareness of the necessity of ethical management in the frame of escape rooms (focusing on mental health) and also to point out planning measures and solution strategies.
The major items to prepare risk management (identified during research) were:
- The identification of possible risks
- The assessment of possible risks
- The development of strategies
- The definition of measures
- The implementation of measures
- The check of effects
- The monitoring of identified risks
The developed strategy has been created by transferring well-known practices from business management to the field of mental health escape rooms.
The complete documentation will be available from the web page of the project (currently not existing).
Further reading about Ethical Management in Business: https://www.makingbusinessmatter.co.uk/ethics-in-management/
Our general approach to Ethical Management was based on the publication of Peale & Blenchard (The power of ethical management, 1988) and adapted for this specific issue of escape rooms. The major items of our findings are:
- Review of mission, vision, strategy, code of conduct, reporting, and related regulatory requirements
- Research into the cultures of the different countries where the organization has offices and with which the organization does business
- Comparison of your own understanding with that of management and employees
- Consideration of past business transactions and audit findings
- Review of applicable laws and guidelines
- Various methods of promoting ethical behaviour